Dynamic Towing

Warranty

Dynamic Towing Equipment & Manufacturing is structured so customers can reach leadership and technical teams directly—a customer-care-focused approach that extends from new-equipment support to the parts your shop needs to keep trucks earning.

Warranty Workflow

How to open a warranty conversation

  1. Gather build records

    Serial number, model path, and delivery documentation.

  2. Contact Dynamic factory

    200 Ladish Rd, Cynthiana, KY 41031 — reach leadership and technical departments directly.

  3. Coordinate authorized repair

    Work through the distributor and repair network when field service is required.

  4. Order replacement parts

    Source wear items and post-service components through One Source Parts.

What to expect

New equipment coverage

Contact Dynamic for warranty terms on your specific build. Maintain delivery and configuration records with your purchasing team.

Parts vs. warranty work

Wear items and field replacements typically flow through One Source Parts. Factory warranty covers qualifying build defects per Dynamic policy.

CSTH service support

OSP service locations in FL, KY, OH, NC, TX, and VA help coordinate repairs. See Distributors / Repairs for network context.

Ready to start a claim?

Have serial and model documentation handy when you reach Dynamic. Loop in OSP when the truck needs parts to return to service.