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Service Support When You Need It

• Daytime toll free 800.331.0136
• Emergency after-hours 859.298.6103 
• For Parts 877.818.2857

E-Z Pack's Guarantee

• 24/7 service staff availability
• Rapid service response
• Factory-direct training
• E-tech E-Z support
• Technical publications and manuals

We are very pleased that you have chosen an E-Z Pack product. As such, we are committed to making sure that you receive the very best in post-sales support. Our customers, whether new to E-Z Pack or those who have been buying garbage trucks from us since the 1950s, appreciate our commitment to service.

Our technical staff is available 24/7…we guarantee it! A truck down is a truck not collecting—both trash and revenue. If you have an emergency, we're here to help identify the problem and get it fixed fast. In addition to our factory-direct service staff, we have trained dealers throughout the nation to support your parts and repair needs. No matter when you need us, we're here to provide information and support.

Factory-Direct Training - We offer high quality training to your service and maintenance personnel in our factory training center, where you can see the origination of your parts and machines firsthand. 

E-Tech E-Z Support

•  Email us at nengle@ezpacktrucks.com with your questions. Attach photos or simply describe your problem and get same-day response, guaranteed.
• We can email technical publications and detailed information you need fast. 
• We are here to make it easy for you to keep your fleet on the road where it belongs.