Daytime toll free 800.331.0136
Emergency after-hours 859.298.6103

etech@ezpackllc.com  

Service Support When You Need It

E-Z Pack's 5-star guarantee:

• 24/7 service staff availability
• Rapid service response
• Factory-direct training
• E-tech E-Z support
• Technical publications and manuals

We guarantee 5-star performance within three hours of your call or you will receive $25 off your next parts order.

Our technical staff is available 24/7…we guarantee it! A truck down is a truck not collecting—both trash and revenue. If you have an emergency, we're here to help identify the problem and get it fixed fast. In addition to our factory-direct service staff, we have trained dealers throughout the nation to support your parts and repair needs. No matter when you need us, we're here to provide information and support.

Factory-Direct Training:

We offer high quality training to your service and maintenance personnel in our factory training center, where you can see the origination of your parts and machines firsthand.

E-Tech E-Z Support:

• Email us at etech@ezpackllc.com with your questions. Attach photos or simply describe your problem and get same day response—GUARANTEED. 
• We can email technical publications and detailed information you need fast. 
• We are here to make it easy for you to keep your fleet on the road where it belongs.